Top Heidenhain CNC Error Codes Explained & How To Fix
Heidenhain controls show numbered NC error messages that reflect real conditions - PLC interlocks, encoder systems, file access, internal control checks, and axis limits.
Error 120-001E - CAN’T CONNECT TO NETWORK
What it means
The control cannot connect to a network drive defined in the network settings.
Common causes
- Network share or server offline
- Wrong share path
- Invalid credentials or permissions
- Bad Ethernet cable or switch port
How to fix
- Confirm the server/share is reachable from another PC on the same network
- Check the control’s IP, gateway, and DNS settings
- Re-enter credentials and re-save the share mapping
- Replace cable or move to another switch port
Error 120-001F - FILE NOT FOUND
What it means
A required file specified by the operator or program cannot be found.
Common causes
- Wrong filename or directory
- USB or storage device not mounted
- File was renamed or deleted
How to fix
- Confirm exact filename and location (including extension)
- Re-mount the USB or network drive and refresh directory view
- Search the control storage for the file and correct the program call/path
Error 130-00A7 - PROGRAM INCOMPLETE
What it means
Unexpected end of file detected in the NC program.
Common causes
- Program transfer interrupted
- File truncated during copy
- Editing mistake that removed ending blocks
How to fix
- Re-transfer the program from the source (do not reuse the same partial file)
- Compare file size against the original
- Open the program and check the last blocks for missing content
Error 140-0021 - DATA OBJECT RENAMED
What it means
Configuration data belongs to an older level and was updated by the control.
Common causes
- Control software update
- Restored older configuration package
How to fix
- Review updated configuration values and machine behavior
- Save the current configuration backup after verification
- If anything changed unexpectedly, restore from a known-good backup and compare
Error 160-008B - BLOCK FORMAT INCORRECT
What it means
A block in the NC program has invalid syntax.
Common causes
- Typo in a block
- Unsupported word/order for the control version
- Wrong post-processor output
How to fix
- Use the cursor to jump to the block indicated by the control
- Correct the syntax (spacing, commas, missing values)
- If it comes from CAM, fix the post and repost the program
Error 201-093F - MEAS. CYCLE: LENGTH EXCEEDS MAX
What it means
A probing or measuring cycle returned a length/value beyond the permitted maximum.
Common causes
- Probe contacted the wrong surface
- Wrong datum or expected size in the cycle
- Probe calibration drift
- Setup error (part not seated, fixture shift)
How to fix
- Verify part seating and fixture position
- Re-check the probing cycle inputs (expected values, tolerances)
- Recalibrate the probe and rerun a simple reference measurement
Error 230-001F - MAX. TRAVERSE LIMIT EXCEEDED
What it means
An axis move exceeds the machine’s allowed traverse limits.
Common causes
- Program commands motion beyond travel
- Wrong work offset or datum
- Axis not properly referenced after power-up
How to fix
- Stop, then verify work offsets and datum selection
- Re-reference axes and confirm machine zero
- Correct the program coordinates or safe approach moves
Error 230-00FA / 230-00FB - LIMIT SWITCH EXCEEDED
What it means
Calculated path exceeds positive or negative software limits.
Common causes
- Coordinate system mismatch (wrong offset active)
- Incorrect zero point
- Soft limit parameters too tight for the machine setup
How to fix
- Confirm the active datum and offsets
- Verify the sign and value of the offset (especially after importing job data)
- If limits are correct but too restrictive, review soft limit configuration with maintenance
Error 230-0457 - REFERENCE MARK NOT FOUND
What it means
The control did not detect a reference mark during referencing.
Common causes
- Encoder or scale signal issue
- Dirty or damaged scale
- Broken cable, loose connector, poor shielding
- Mechanical obstruction preventing full travel
How to fix
- Inspect and reseat encoder/scale connectors
- Check cable routing, shielding, and cabinet grounding
- Clean exposed scale areas where applicable
- If repeatable on one axis, test with known-good cable or swap feedback channels if service procedure allows
Error 231-8065 - DC POWERFAIL
What it means
DC link voltage dropped below the defined limit, indicating power instability.
Common causes
- Incoming line power dip or dropout
- Faulty power supply module
- Loose mains connection or contactor issue
How to fix
- Check incoming line voltage stability (especially during spindle start)
- Inspect cabinet contactors, terminals, and fuses for heat marks and looseness
- Review drive diagnostics for DC bus undervoltage history
Error 231-8C40 - SPEED INPUT NOT SAVED
What it means
Encoder speed value could not be latched or stored, often due to signal interruption.
Common causes
- Encoder signal dropouts
- Connector vibration or damaged cable
- Encoder hardware failure
How to fix
- Inspect encoder cable and connectors for strain and movement
- Check for oil ingress at connectors
- If the problem persists on one axis, replace the encoder or cable after verification
Error 230-0020 - INTERNAL MESSAGE SEND FAILED
What it means
Internal communication within the control failed.
Common causes
- Temporary internal bus issue
- CPU overload due to a fault cascade
- Hardware instability
How to fix
- Power cycle the control and retest
- If it returns, export error logs and involve OEM service
- Check cabinet cooling and power quality to rule out instability triggers
Error 230-04A5 - HANDWHEEL NOT SUPPORTED
What it means
Configured handwheel is not supported by the current NC software version.
Common causes
- Hardware and software mismatch
- Incorrect configuration after retrofit or update
How to fix
- Verify the control software version against the installed handwheel model
- Correct the configuration or update to compatible software
- If recently retrofitted, confirm wiring and interface type match the control requirements
How to work faster with Heidenhain errors
- Open the error list and focus on the first error in time order - later errors are often consequences.
- Treat axis and encoder errors as signal integrity problems until proven otherwise - cables, shielding, connectors, grounding.
- Treat limit and traverse errors as coordinate problems first - offsets, datum selection, referencing.
- If you see power-related errors, check line voltage and cabinet connections before swapping drives.
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